2014 Guildmaster Award for exceptional customer service
Woodstock, CT., June 13, 2014 – Woodstock Building Associates, LLC, design/builder in Woodstock, CT, has been awarded a 2014 Guildmaster Award for exceptional customer service. GuildQuality, an independent customer satisfaction surveying company, has powered the Guildmaster Award since 2005 to celebrate service excellence in the building, remodeling, contracting, and home services professions.
Woodstock Building Associates, LLC was selected as one of the over 200 North American builders, remodelers, developers, and contractors recognized by GuildQuality for their superior delivery of customer care.
Over the past few months, GuildQuality reviewed numerous survey responses submitted by customers of Guildmaster candidates. In granting awards, GuildQuality considers two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded. Woodstock Building Associates, LLC achieved a recommendation rate of greater than 90% from their customers, who were surveyed through GuildQuality.
“We are very pleased with the recognition from Guild Quality and from our clients. The WBA team of on-staff architects, estimators, project managers, carpenters, plumbers, and trade associates strives to complete all of our projects with the highest quality and with satisfied customers.” Doug Porter, Managing Partner, Woodstock Building Associates, LLC.
Woodstock Building Associates, LLC is the leader in custom home building and remodeling. Working in Northeastern Connecticut and South-Central Massachusetts, WBA, a design/build firm, has been active in building for the last 35 years.